The stay was excellent; nothing too much trouble. the hotel was simply beautiful and modern. - the staff were excellent. - Thoroughly enjoyed the favorable location adjacent to the bridge, major attractions, and the best of Venice. - the breakfast was amazing and excellent with Danish pastries and mimosas. - the service was absolutely friendly.

We went with another couple and they put us in adjoining rooms with a shared terrace, which was amazing. The breakfast is lovely - the fresh fruit, smoked salmon and scrambled eggs were fabulous ( and prosecco! ) Reception staff very friendly and helpful. A wonderful experience arriving and leaving the hotel by water taxi

Our rooms were not quite ready when we arrived at 2pm so a welcome 'free' drink would have been a nice touch whilst we waited on the terrace for 45 mins. After 20 mins we ordered 4 drinks which cost us 54 euros!

accommodation was luxurious and reasonably clean, rooms were reasonably large and stylish. i booked a room with a comfortable bed, a mini bar, satellite tv, and climate control. i had a very lovely time.

The stay was excellent; nothing too much trouble. the hotel was simply beautiful and modern. - the staff were excellent. - Thoroughly enjoyed the favorable location next to the fabulous Centurion Palace in Dorsoduro. - I've been here for 3 nights, the breakfast was amazing and excellent with cheese and fresh fruit. - the service was absolutely friendly.

I thoroughly enjoyed very good and courteous employees!

It was in an unbeatable and stunning location quite close to an art gallery.

We had a really lovely time. We've been here for 4 nights, the breakfast was overall delicious with free flow sparkling wine. The customer service was good, we really enjoyed it. Also, free Wi-Fi throughout the property was really handy.

The room was comfortable with a fantastic bed and a spacious bathroom, and the breakfast was amazing, offering a wide variety of delicious food.

I was not happy with the room (see below) but the manager gave me a complimentary late check out (very important for me) and waived the room service charges, which I appreciated.

I requested a room on a high floor, away from the elevators and with a large and bright bathroom. I was given Room 300 - a tiny tiny room (the smallest I have ever seen in a 5 star hotel) on the 3rd floor (there are 6 floors) right by the elevator and with the smallest bathroom I have ever seen - so small that the tiny strip of mirror was placed on the side, and the shower floods the floor completely. It is the smallest room on the floor and not acceptable at the price, and certainly cannot be called a "superior double". However, the pleasant manager made up for it to some extent (see above).

Decoration (creative design).

From a hotel that charges between 350-500 Euro per night (depending on the day) and qualifies itself as 5 star Luxury one would expect everything to be (almost) perfect. But this was not the case - room cleaning services forgot three times to empty dust bins, complimentary chocolate offered in room at night found on the floor instead of on bed, some staff didn't give way when passing through a door.Too expensive for its level of comfort (small rooms), facilities (no private terrasses) and staff attitude (normally kind but not always as professional as one would expect from a luxury hotel).

Cozy and romantic room 🕯️ plus a spacious bathroom that comes with a handy bidet.

Very good located luxury hotel with kindly staff. Charm and design go very good together in this hotel. Clean , little rooms but functionally and beautiful. Breakfast complete and with a little chance you can sit on the balcony with view on the grand canal. The vaporetto is a few steps from the hotel.

very good service during our stay. amazing and delicious breakfast with outstanding products. extremely helpful and attentive staff at all times. stunning and magnificent location with restaurants and bars minute walk from the place.

Stayed in a standard room with amenities like a mini fridge bar, climate control, and a personal safe; staff are very helpful, attentive and always ready to assist.

Location was good. View from breakfast terrace was amazing, as was view from the room (onto the ~Grand Canal). Situated away from the crowds of San Marco it was a perfect location.

Nothing in particular. If you have heavy luggage would recommend take a water taxi from airport direct to hotel and not by the public boats.

Location，decuration and Concierge service